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Terms and Condition
Terms & Conditions
- All prices are quoted in Pak Rupees (PKR) unless expressed otherwise.
- Prices include sales tax where applicable.
- The School Market can change prices at its own discretion without any prior notice.
- Every effort is made to ensure correct pricing and product description, however in case of discrepancy The School Market cannot be held responsible.
We are committed to delivering your order accurately, in good condition, and always in time. After placing an order, you will receive a confirmation call/email from us. Once your order is confirmed, it will immediately be dispatched and will be delivered between 3-7 business days unless limited by a natural cause of calamity.
Our working hours are from 09:00 am – 5.30 pm
Please note the shipping policy adapted by The School Market
Shipping available all over Pakistan.
- Free Standard shipping for all orders exceeding PKR 2,500/-
- The mode of payment for all orders is Cash on Delivery (COD).
- We amend our policies time to time, please stay updated with us.
- The School Market uses different courier partners from time to time and is not liable for any issue on the part of courier services.
- In case the customer is absent upon delivery, a representative would call and act upon the instructions of the customer. The parcel can either be delivered on another time or returned to The School Market.
Rights to Cancel
The School Market retains the right to cancel any order at any time without any liability or prior notice.
Returns & Exchange Policy
- The product must be unused, unworn, unwashed and without any flaws. If a product is returned to us in an inadequate condition, we reserve the right not to send it back to you and no returns would be made.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- All Purchases are non-refundable.
- All returns should be sent to The School Market, 154, Ahmad Yar Block, Mustafa Town Wahdat Road Lahore
- For further queries about exchanges and returns, please contact us at +92 331 043 3308.
Note: It is important to print out and paste the return label on your Exchange parcel along with the original receipt to avoid any inconvenience/delay in process of your return.
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):
1. REPACK MERCHANDISE
Please make sure that the item(s) you wish to return, along with the Original Slip & Return Form are included with your return shipment.
2. SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
The School Market
154, Ahmad Yar Block, Mustafa Town, Wahdat Road
Contact: +92 331 043 3308 (09:00 AM to 5.30 PM (Monday – Saturday)